1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Order history
Automatically Collected Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order updates and transactional messages
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Send marketing emails or SMS messages (only where permitted)
3. Marketing Communications
By subscribing to our email or SMS communications, you agree to receive promotional messages from Vitala. Message frequency may vary. You may unsubscribe at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.
4. Sharing Your Information
We may share your information with trusted third-party providers that help us operate our business, including:
- Payment processors
- Shipping carriers
- Email and SMS providers
- Analytics platforms
We do not sell your personal information.
5. Cookies
We use cookies and similar technologies to improve user experience, analyze website traffic, and support advertising efforts. You can control cookie settings through your browser.
6. Data Security
We implement reasonable security measures designed to protect your information. However, no method of electronic transmission or storage is completely secure.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Accessing your data
- Correcting inaccurate information
- Requesting deletion
- Opting out of marketing communications
8. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.
9. Children's Privacy
Our products and services are not directed to individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, please reach out through the contact form on our website.